Shipping & Returns
Our aim at Rockhopper Roaster is to roast and ship your coffee as quickly as possible. As a micro roastery, we have the advantage of roasting little and often. If we don't have a bag ready to go, we will roast it there and then just for you. With this in mind, we aim to have your coffee packed and shipped within 48 hours of your order being placed. At this time, we are only able to ship to Mainland UK.
Our mission is to achieve 100% recyclable/compostable packaging. Our pouches and shipping bags are 100% recyclable including the labels Even our shipping materials and tape are recyclable. We recycle as much as we can at home too - spent coffee grounds and chaff are used in ours and our families garden. Drop us a message if you want to know more!
Our coffee is shipped using Royal Mail 2nd class. Orders over £15 qualify for free 1st class shipping. All orders within the PO19, PO21 and PO22 postcode will be hand delivered. To take advantage of this offer, enter your postcode in the Shipping section, then select your Shipping Method where Free Delivery will appear as a selectable option.
There are no options to pick up locally at this time.
As our products are perishable, we do not accept standard returns of our coffee. However, if you are unhappy with your purchase then please Contact Us and we will do our best to support you to ensure you are happy with your coffee.