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Subscription Terms

Terms and Conditions for Coffee Subscription at Rockhopper Roaster

Welcome to our subscription service! Before you dive into the amazing content we offer, please take a moment to review the following terms and conditions ("Terms", "Terms and Conditions"). Your subscription purchase constitutes your agreement to these terms.

 

1. Agreement to Terms

We're thrilled to have you join us! By purchasing a subscription, you agree to abide by these Terms. If there's anything you're unsure about or disagree with, please reach out to us.

 

2. Subscription

a. When you purchase a subscription, you gain access to our fantastic services or content in exchange for the specified subscription fee.

b. Your subscription may automatically renew unless you decide to cancel it before the renewal date.

c. We're committed to providing you with the best, but please understand that we reserve the right to modify, suspend, or terminate the subscription service as needed.

d. The details of your subscription including the product, recurrence and cost can be found in each invoice.

 

3. Payment

a. Payment for your subscription is due at the time of purchase, processed securely through our trusted payment processor, Wix

b. A new invoice will automatically generate at the frequency you have subscribed to.

c. Occasionally, prices for subscriptions may change, but we'll always inform you beforehand.

d. Any applicable taxes or fees will be clearly outlined at checkout.

 

4. Refunds and Cancellations

a. We want you to be completely satisfied with your subscription. If for any reason you're not, please let us know and we will ensure that we will come to a resolution.

b. Refunds are not issued for partial subscription periods.

c. Rest assured, we'll promptly address any issues with the service not meeting your expectations.

d. If you wish to cancel or pause your subscription, please contact hello@rockhopperroaster.com.

 

5. Account

a. Your account is your gateway to our subscription service. Please keep your login credentials safe and don't share them with anyone else.

b. You're responsible for all activities that occur under your account, so please keep it secure.

c. If any of your account details change, remember to update them promptly to ensure uninterrupted access to our service.

 

6. Intellectual Property

a. We take pride in the content we provide. All content within the subscription service is our property or licensed to us, protected by copyright and other laws.

b. We appreciate your respect for our intellectual property. Please refrain from reproducing, distributing, or modifying any of the content without our prior consent.

 

7. Limitation of Liability

a. While we strive to provide a seamless experience, we can't guarantee perfection. In the unlikely event that issues arise, our liability is limited to the amount you paid for the subscription.

b. Your satisfaction and trust are important to us, and we're here to address any concerns you may have.

 

8. Governing Law

a. These Terms are governed by the laws of the United Kingdom. If you have any legal questions or concerns, please don't hesitate to reach out.

 

9. Changes to Terms

a. We may update these Terms from time to time to reflect changes in our services or legal requirements. Any changes will be posted on our website, and your continued use of the service constitutes acceptance of these updates.

 

10. Contact Us

If you have any questions or need assistance regarding these Terms or anything else, please reach out to us at hello@rockhopperroaster.com

Thank you for taking the time to review our Terms and Conditions. We're excited to have you as part of our subscription community!

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